Frequently Asked Questions

SPCC Steel. - SPCC steel is a commercial quality cold rolled steel. SPCC is a material grade and designation defined in JIS G 3141 standard.
You should receive it in about 1-6 business days depending on your actual location. Please note that we ship from our warehouse in Montreal (Quebec) so depending where you are, it could take more times to receive it. Feel free to contact us for any question you may have.
You should received your tracking number by email. If you haven't receive it, please check your junk mail or contact us. We'll help you with it speedly :)
Visit our secure, user-friendly STORE and complete the ordering and payment information. ALL online payments are SECURE for your safety. You can also CALL US at: 514-313-9616 | 1-877-313-8967. We will be happy to take your order over the phone or answer any questions you may have. Still have questions? We are here to help. CHAT with us online or email us through our contact page.
Not at all. You can checkout as a guest without any problem ! In fact, if you sign up, you'll be able to speed your way through the checkout, track your orders easily and keep a record of all your purchases.
You can call us (514-313-9616 or 1-877-313-8967) or email us (info@tvprotec.ca) ! For emails, we usually reply whitin 24 hours. ** Please check your junk mail :)